The MOLLE System
The MOLLE system (Modular Lightweight Load-carrying Equipment) is a modular attachment system used primarily by law enforcement, military personnel, and field professionals 👮♂️🎖️. It allows you to easily attach pouches, accessories, and equipment to tactical vests, backpacks, or belts, using an ultra-durable webbing system 🔗.
✅ Yes! Our products are designed to be compatible with tactical vests, including those from the Tiger Tailor, Paul Boyé, Tasmanian Tiger, Yakeda range, etc. 🎒🔗. Thanks to their MOLLE fastening system, they integrate easily with your equipment, offering secure attachment and optimal accessibility.
The number of required MOLLE attachment points to secure our accessories may vary depending on the product. We recommend checking the description of each item to verify compatibility with your vest and ensure a perfect fit.
Products and Stock
At L’Atelier des J, we combine innovation and local expertise to offer tactical equipment tailored to the needs of law enforcement.
🔹 3D Printing: All our 3D printed products are designed and manufactured in Charente-Maritime, directly in our workshop. We have full control over their design, from the initial idea to production.
🔹 Other materials (fabric, screws, LEDs, etc.): Some components of our products (e.g., reflective strips, screws, LED lights) are not manufactured in France. However, we rigorously select our suppliers to ensure robustness, compatibility, and performance in the field.
We are committed to always prioritizing quality and innovation to offer reliable equipment that meets field requirements.
Yes! Our products are designed with the needs of field professionals in mind 🚓. We benefit from the expert advice of professionals with over 15 years of experience in law enforcement to develop 100% tailored solutions ✅.
Yes, some 3D printed products can be customized (e.g., custom MOLLE panels). Contact us to discuss your project!
We do our utmost to ensure the availability of our products. If an item is out of stock:
- Sign up for the "Notify me in case of restock" alert on the product page.
- For limited edition products, no restock is guaranteed.
Orders and Deliveries
As soon as your order is shipped, you will receive an email containing a tracking number. You can track your package on the carrier's website (Colissimo, Mondial Relay, etc.).
What are the delivery times?
- Order processing: 24 to 72 business hours.
- Delivery:
- Metropolitan France: 2 to 7 business days.
- Overseas and neighboring countries: 5 to 12 business days.
These times may be extended during peak periods (Christmas, promotions) or in exceptional circumstances (strikes, extreme weather conditions).
Delivery charges vary depending on the selected carrier and the weight of the package. You can see the exact amount before finalizing your order.
International shipping depends on the carriers we work with. We ship via Mondial Relay and Colissimo, and the availability of destinations varies according to their offers:
- Colissimo: Delivery in Metropolitan France, Overseas, and some European countries.
- Mondial Relay: Delivery to pickup points in several European countries.
If your country does not appear in the list of delivery options at checkout, it means that unfortunately we cannot ship to that destination at the moment.
For any specific questions about shipping to a particular country, please contact us.
Returns and Exchanges
Yes, you have 14 days after receipt to make a return. The item must be in perfect condition, in its original packaging, and ready for resale.
1️⃣ Contact us at contact@l-atelier-des-j.fr providing your order number and the reason for the return.
2️⃣ We will provide you with the return instructions, including the address to send your package to.
3️⃣ Once we receive the item in good condition, we will proceed with:
- An exchange (subject to availability).
- A refund within 14 days (excluding delivery charges).
📌 Return shipping costs remain the customer's responsibility.
- Customized or made-to-order items
- Damaged or used products
- Limited editions, except in cases of manufacturing defects
L’Atelier des J Customer Rewards
As a customer of L’Atelier des J, you earn usable discounts with every validated order.
Each discount is automatically added to your account and can be applied to your next purchases on our website.
Each validated order gives you a discount equal to 5% (excluding tax) of the total amount spent (excluding shipping).
This amount is automatically converted into a store credit usable across the entire site.
It’s very simple! Just create an account on our website, place your order, and that’s it!
You become eligible starting from €15 spent (excluding shipping fees) and earn cumulative rewards that can be used as store credit anywhere on the site. 🥳
Once validated, your rewards appear directly in your customer account, ready to be used for your next purchase.
You can apply them at checkout when paying for your next order. 🛒
Yes. You have 6 months to use your rewards ⏰.
You’ll receive an email reminder 7 days before the expiration date.
Don’t forget to use them in time 😉!
🫶 Referral Program
The L’Atelier des J Referral Program lets you invite your friends to discover our robust, innovative, and Made in France 🇫🇷 creations.
Your friends receive an exclusive discount on their first order, and you earn a discount as soon as they make a purchase.
A great way to support each other between passionate professionals 💪
Any customer who has placed at least €15 in validated orders (excluding shipping) can become a sponsor.
Once you reach this amount, you can start inviting your friends directly from your customer account.
It’s very simple!
From your customer account, enter your friends’ names and email addresses to send them an invitation.
They’ll receive a personal referral link allowing them to create an account and immediately enjoy their welcome discount 🎁
👉 You can invite up to 10 friends in total, with 10 email invitations available.
Your friend automatically receives a 5% discount on their first order (excluding shipping).
The discount is valid for 30 days across the entire site!
As soon as one of your referred friends makes a purchase, you earn a 5% discount (excluding tax) based on the total amount of their order (excluding shipping).
This discount applies only to your friend’s first order, with a minimum spend of €15.
Your discount is automatically added to your account and can be used for your next orders.
Yes! You have access to a ready-to-use banner (and a personal referral link) that you can share on your social media, by email, or on forums.
This banner automatically redirects your friends to L’Atelier des J and registers your referral.
You’ll find it in your Customer Account → Referral Program.
Yes! You can generate your own sponsor discount code to share with your friends directly from your Customer Account → Referral Program.
When they use it, they’ll get an instant 5% discount, and you’ll also receive a 5% discount on their first order.
Discounts (for both sponsor and referred friend) are valid for 30 days from the date of creation and expire automatically afterward.
Yes, to ensure fair use:
- You can refer up to 10 friends maximum.
- Each referred friend can benefit from the offer only once.
- Discounted products are excluded from the offer.
- The program works on a single referral level (you and your friends only).
Go to your Customer Account → Referral Program.
There, you’ll see your sent invitations, earned discounts, and your personal referral link ready to share 🌟
Payment and Security
We offer several secure payment solutions tailored for EU countries:
🛒 Universal Payments (available throughout the EU):
✔️ Credit Card (Visa, Mastercard)
✔️ PayPal
📱 Mobile Payments:
🔹 Google Pay and Apple Pay are available in most EU countries where these services are supported. If your credit card is compatible, these options will appear automatically at checkout.
🏦 Country-specific Payments:
We also accept local payment solutions tailored to certain countries, such as Bancontact in Belgium or Giropay in Germany. During checkout, only the options available for your country will be displayed.
📌 If you do not see a specific payment method, it means it is not yet available for your country.
✅ Protected Transactions: All transactions are secured with SSL encryption, ensuring the confidentiality of your data.
✅ Strict Banking Standards: Our payment partners adhere to European regulations regarding payment protection.
📩 Any questions? Contact us, we will be happy to help!
Customer Service and Contact
We are available to answer all your questions regarding our products, your order, or any other inquiry.
You can reach us via:
🖥️ Contact Form
We respond to your inquiries Monday through Friday, from 9 AM to 6 PM.
📌 We do our utmost to reply as quickly as possible.
If your inquiry concerns an ongoing order, please include your order number for faster processing.